What our Customers say...
Why SERVPRO Testimonials
These guys are extremely professional. We recently had to have restoration done to our home thanks to a water filter exploding behind our fridge. It led to us having to have SERVPRO out to take care of the water damage and to make sure we weren't susceptible to molding. They worked well with our insurance and were able to get the job done in a TIMELY fashion. I can't stress that point enough. It was nice to have our house back to normal as quickly as we did. I highly recommend the Mar Vista team.
This company is all about taking care of the customer, every single step of the way. From the wonderful staff in the office, updating me every single day, to the crew that actually performed the work on my home. Demil, who is the owner, even stopped by to introduce himself to ensure everything was going smoothly. Excellent service all around. I would highly recommend them to anyone who is in need of their services. Thank you to everyone at SERVPRO of Mar Vista.
I usually don't write yelp reviews but they sure do deserve the 5 stars. They helped me every step of the way. I didn't know anything about a water damage or mold. The office staff was able to coordinate everything with my insurance and they updated me every step of the way. The onsite crew walked me throughout all the damages and updated me throughout the entire job. I would like to thank the entire crew for treating me with so much respect and providing me with the best customer care I have seen in a while.
Yes, I recommend this company. They were so careful removing my furniture from 2 bedrooms. No damage on walls or furniture. Listened to any and all my concerns. The company was on time, every time we had a schedule. I was very happy with everyone who was part of the solution.Thank you all, Connie
SERVPRO of Mar Vista was exceptional. Bel and Bretiel were the best with customer service!! Five stars! They were informed more than other company in the customer service department about mold and how to deal with the issue. They were always personable and helpful and they helped me deal with the complication of insurance with condos. Paul and Manuel did a professional job with the mold remediation with a positive attitude to do a good job. I am a satisfied customer! Thank you Demil for creating a good team!
Our experience with SERVPRO of Mar Vista was outstanding. They really came through for us during a trying time. Our home was affected by the Woolsey fire, and they proved to be friendly, responsive and, most important, honest brokers. I had heard horror stories of other companies taking advantage of vulnerable homeowners post-fire (i.e. demanding payment up front, not providing estimates or scopes of work). But Demil and team were transparent and extremely patient while we went through the clean up process. I highly recommend and would use them again!